Booking an aircon service is easy. Knowing what actually happens once the technician walks in is less obvious. Here’s what a proper visit looks like, so you know what you’re paying for and what to ask about.
Step by step: our Deluxe General Servicing
1. Covers go down first. We protect your floor, bed and furniture before anything gets wet.
2. Free gas check. We check the gas pressure before recommending anything. If it doesn’t need gas, you won’t be sold gas.
3. Filters washed. Taken out, washed and dried.
4. Coil brushed and vacuumed. This takes the dust and grime off the cooling coil.
5. Blower taken out and brush-cleaned. This is the part many basic services skip. The blower wheel collects a surprising amount of dirt, and we brush-clean it properly. (A few models don’t allow this; we’ll tell you on the spot.)
6. Drain vacuumed. To help prevent leaks.
7. Compressor cleaned. Included for your first unit.
Then we test the aircon, wipe everything down and tell you what we found, in plain words. See the full list and prices on our servicing page.
How to prepare your home
Clear the space under each indoor unit. A small table or the edge of the bed is fine; we’ll move light items, but fragile things are better moved by you.
Make the outdoor unit reachable. Clear the service yard or ledge so we can get to the compressor.
Tell us about the building. Condo visitor parking, lift booking or gate codes save time on the day.
Settle the pets. Some dogs love technicians a bit too much.
Write down any symptoms. Leaks, smells, noises, error codes. It helps us look in the right place.
Moving out of a rental? Many tenancy agreements ask for a servicing receipt at handover. See aircon servicing when moving out.
If servicing doesn’t fix a smell or weak airflow, the next step up is an aircon chemical wash.
Ready when you are. Pick your service and units online, or WhatsApp us and we’ll sort out a slot.