FAQ

It comes down to how deep the clean goes — and how often you’ll need it.

• General Servicing is routine maintenance. We clean the visible surfaces, check that everything’s running properly, and keep your unit ticking over. It’s the most affordable option and ideal for regular upkeep, but it works on the surface rather than treating built-up grime.
• BeeChem Wash™ is our step up. Instead of a basic rinse, our technicians treat the visible-surface evaporator coils and blower fan with our specially formulated BeeChem Wash™ solution — washing away the grime a standard service only wipes over. The result is crisper, colder airflow and fewer odours, without the cost or downtime of a full chemical wash.
• Chemical Jet Wash is the deeper clean. The unit is washed on all sides with our aluminium-safe chemicals.
• Chemical Overhaul is the deepest clean. The unit is dismantled and every component is washed with our aluminium-safe chemicals, then reassembled. It’s the most thorough option, recommended less often, and priced accordingly.

• 1 Unit + Compressor: $88
• 2 Units: $80
• 3 Units: $114
• 4 Units: $140
• 5+ Units: $165 and more

Because Singapore’s high humidity causes rapid dust and mould buildup, every 3-4 months (quarterly) is ideal for most homes. You should consider servicing every 2 months if you run your aircon 24/7, own pets, or smoke indoors. Commercial spaces typically require monthly servicing.

Our BeeChem Wash™ service is a comprehensive routine maintenance package. It includes a full dismantle of the necessary components, a thorough jet wash, and precise reassembly to keep your system running at peak efficiency.

A standard general service takes about 20 to 30 minutes per unit. For example, a typical HDB flat with 3 fan coils will take around one hour to complete.

Yes, we do! If you message us on WhatsApp in the morning, we can usually accommodate a same-day booking. Slots are subject to availability, so we highly recommend booking early for weekends, public holidays, and the Chinese New Year period.

We cover all residential (HDB, condo, landed) and small commercial properties across Singapore. Whether you are in the East (Tampines, Bedok, Pasir Ris), North/Northeast (Punggol, Sengkang, Hougang, AMK, Bishan, Yishun, Woodlands), or West/Central (Jurong, Bukit Batok, Choa Chu Kang, Clementi, Queenstown, Toa Payoh), our teams can reach you.

Absolutely. We have a team of technicians who are rigorously trained under our internal Standard Operating Procedure.

We stand firmly behind the quality of our work. If you encounter an issue directly related to our servicing, simply WhatsApp us and we will return to fix it. For our Annual Contract customers, troubleshooting and water leak repairs are entirely free for the duration of the contract.

At Bee Honest Aircon, a chemical wash is starts from $88 for one indoor fan coil unit and compressor (no 9% GST).

The $88 rate covers the indoor fan coil unit and the outdoor compressor. It completely replaces your routine servicing for that visit, so you will never be charged for both a general service and a chemical wash on the same unit.

Chemical washing for the outdoor condenser (compressor) can be excluded if you prefer to only service the indoor units. If you need a detailed quote for both indoor and/or outdoor units, please reach out to us via WhatsApp.

• Per Unit: Approximately 30 to 40 minutes, depending on the model and condition.
• Standard 3-Unit HDB Setup: Plan for about 90 minutes.

We only recommend a chemical wash if your unit exhibits specific symptoms of deep-seated grime. If your aircon is simply dusty, a standard general service is more than enough.

No. We believe in transparent advice over quick sales. Our team will assess your units on-site and let you know if a standard service is sufficient.

We do not put chemical washes on a rigid schedule. For most homes, it is only required once every 12 to 24 months when symptoms appear. Sticking to a regular quarterly general servicing schedule is the best way to prevent the heavy buildup that requires chemical treatment in the first place.

General Servicing: Routine maintenance involving dismantling, jet-washing, and reassembling the components.

Chemical Wash: Includes all the steps of a general service, plus an extra step where a specialised solution is applied to the fan coil to dissolve deep grime, mold, and bacteria that water alone cannot shift.

Not at all. We use premium, aircon-grade, aluminium-safe chemical agents specifically formulated for fan coils. When applied correctly and rinsed thoroughly with a high-pressure water jet, it safely restores your unit’s efficiency. Risk of damage only occurs with low-grade, unrated chemicals or incomplete rinsing—neither of which happens under our care.

We cover all locations across Singapore, including HDB flats, condominiums, landed properties, and small commercial spaces from Tampines to Jurong. Same-day appointments are often available depending on your location.

• 1 Unit + Compressor: $65
• 2 Units: $75
• 3 Units: $85
• 4 Units: $95
• 5+ Units: $110 and more

Because Singapore’s high humidity causes rapid dust and mould buildup, every 3-4 months (quarterly) is ideal for most homes. You should consider servicing every 2 months if you run your aircon 24/7, own pets, or smoke indoors. Commercial spaces typically require monthly servicing.

Our general service is a comprehensive routine maintenance package. It includes a full dismantle of the necessary components, a thorough jet wash, and precise reassembly to keep your system running at peak efficiency.

A standard general service takes about 20 to 30 minutes per unit. For example, a typical HDB flat with 3 fan coils will take around one hour to complete.

Yes, we do! If you message us on WhatsApp in the morning, we can usually accommodate a same-day booking. Slots are subject to availability, so we highly recommend booking early for weekends, public holidays, and the Chinese New Year period.

We cover all residential (HDB, condo, landed) and small commercial properties across Singapore. Whether you are in the East (Tampines, Bedok, Pasir Ris), North/Northeast (Punggol, Sengkang, Hougang, AMK, Bishan, Yishun, Woodlands), or West/Central (Jurong, Bukit Batok, Choa Chu Kang, Clementi, Queenstown, Toa Payoh), our teams can reach you.

General Servicing: Routine maintenance involving dismantling, jet-washing, and reassembling the components.

Chemical Wash: Includes all the steps of a general service, plus an extra step where a specialised solution is applied to the fan coil to dissolve deep grime, mold, and bacteria that water alone cannot shift.

Absolutely. We have a team of technicians who are rigorously trained under our internal Standard Operating Procedure.

We stand firmly behind the quality of our work. If you encounter an issue directly related to our servicing, simply WhatsApp us and we will return to fix it. For our Annual Contract customers, troubleshooting and water leak repairs are entirely free for the duration of the contract.

Because repair costs depend heavily on the specific fault—ranging from a straightforward $40 capacitor replacement to a major $600 compressor swap—we cannot provide a flat rate online.

We start with a troubleshooting visit to accurately diagnose the root issue and give you an on-the-spot quote.

If you choose to proceed with the repair, we waive the fee entirely. Most common home repairs (such as capacitors, contactors, sensors, or drainage fixes) average between $80 and $300, while larger parts like PCBs or compressors vary based on brand availability.

We handle all types of residential and commercial aircon issues, including PCB and circuit board faults, compressor breakdowns, fan motor replacements, persistent water leaks, faulty capacitors or contactors, clogged drainage lines, sensor and thermistor malfunctions, remote control or receiver errors, electrical wiring issues, and refrigerant gas leaks.

If your unit can be safely repaired, we will fix it; if it is beyond saving, we will give you our honest professional assessment.

Yes, every repair we perform is backed by a 30-day labour warranty. If the exact same fault reoccurs within 30 days due to our workmanship, we will return to resolve it at absolutely no charge.

Please note that replacement aircon parts in Singapore (even brand-new ones) do not come with a manufacturer warranty from suppliers. While we cannot guarantee the lifespan of the part itself, our warranty fully covers our technical labour. For new full-system installations, we provide a comprehensive 1-year workmanship warranty that includes free parts replacement during that period.

Since it is difficult to determine the exact issue without a physical inspection, our technicians charge a standard diagnostic fee to visit your location, run full system tests, pinpoint the fault, and provide an accurate repair quote.

If you choose to go ahead with our recommended repair, this fee is completely waived. If you decide not to proceed with the repair after the diagnosis, the fee simply covers our technician’s transport, time, and expert assessment.

This is a standard industry reality across the Singapore aircon market, rather than an internal company policy. Local aircon component suppliers do not offer warranties on individual replacement parts once they leave the warehouse. Companies that advertise full warranties on replacement parts typically mark up their initial repair costs significantly to absorb potential risks. We prefer to keep our pricing honest, competitive, and upfront from day one.

Yes, we can inspect it, but we always cross-check if the issue should be covered under your active factory warranty. If we find that the fault falls under the manufacturer’s coverage, we will advise you to claim it directly through your original installer or the brand’s authorised service centre so you do not have to pay out-of-pocket for a covered issue.

The repair duration varies by the complexity of the fault.

Replacing a capacitor usually takes 30 to 60 minutes, while clearing a drainage blockage takes 30 to 45 minutes. More intensive jobs like swapping a fan motor or a circuit board generally require 1 to 2 hours (plus any part procurement time). Major compressor replacements can take up to half a day.

Our team will always give you a clear time estimate before beginning any work.

Our service vans are constantly stocked with common electrical and plumbing consumables—such as capacitors, contactors, universal sensors, and drainage pipes—allowing us to complete most basic repairs on the spot. Specialized components like brand-specific PCBs, fan motors, or compressors may need to be ordered directly from our suppliers. We will inform you immediately during our visit if a follow-up trip is required.

Our recommendations are always based on the system’s age and the cost of the repair. For example, if a 12-year-old system requires a major $700 compressor replacement, investing in a new, energy-efficient system with a fresh 1-year warranty is usually the smarter long-term move. Conversely, if a 6-year-old aircon simply needs a $100 capacitor, a repair makes perfect financial sense. We will lay out the options clearly on-site without any hard sales tactics.

Yes, we provide comprehensive repair services for F&B outlets, retail shops, corporate offices, and complex VRV/VRF systems in landed properties. Because commercial setups vary widely in scale and equipment type, these repairs are quoted following an initial site evaluation. Please WhatsApp us with your system’s specifications, and we will happily arrange a diagnostic visit.

We cover all regions of Singapore, servicing HDB flats, condominiums, landed homes, and small commercial properties island-wide. From major housing hubs like Tampines, Bedok, and Hougang to Woodlands, Jurong, and everywhere in between, our team is within reach. Same-day emergency repair slots are often available if you contact us early in the day.

Because repair costs depend heavily on the specific fault—ranging from a straightforward $40 capacitor replacement to a major $600 compressor swap—we cannot provide a flat rate online.

We start with a troubleshooting visit to accurately diagnose the root issue and give you an on-the-spot quote.

If you choose to proceed with the repair, we waive the fee entirely. Most common home repairs (such as capacitors, contactors, sensors, or drainage fixes) average between $80 and $300, while larger parts like PCBs or compressors vary based on brand availability.

We handle all types of residential and commercial aircon issues, including PCB and circuit board faults, compressor breakdowns, fan motor replacements, persistent water leaks, faulty capacitors or contactors, clogged drainage lines, sensor and thermistor malfunctions, remote control or receiver errors, electrical wiring issues, and refrigerant gas leaks.

If your unit can be safely repaired, we will fix it; if it is beyond saving, we will give you our honest professional assessment.

Yes, every repair we perform is backed by a 30-day labour warranty. If the exact same fault reoccurs within 30 days due to our workmanship, we will return to resolve it at absolutely no charge.

Please note that replacement aircon parts in Singapore (even brand-new ones) do not come with a manufacturer warranty from suppliers. While we cannot guarantee the lifespan of the part itself, our warranty fully covers our technical labour. For new full-system installations, we provide a comprehensive 1-year workmanship warranty that includes free parts replacement during that period.

Since it is difficult to determine the exact issue without a physical inspection, our technicians charge a standard diagnostic fee to visit your location, run full system tests, pinpoint the fault, and provide an accurate repair quote.

If you choose to go ahead with our recommended repair, this fee is completely waived. If you decide not to proceed with the repair after the diagnosis, the fee simply covers our technician’s transport, time, and expert assessment.

This is a standard industry reality across the Singapore aircon market, rather than an internal company policy. Local aircon component suppliers do not offer warranties on individual replacement parts once they leave the warehouse. Companies that advertise full warranties on replacement parts typically mark up their initial repair costs significantly to absorb potential risks. We prefer to keep our pricing honest, competitive, and upfront from day one.

Yes, we can inspect it, but we always cross-check if the issue should be covered under your active factory warranty. If we find that the fault falls under the manufacturer’s coverage, we will advise you to claim it directly through your original installer or the brand’s authorised service centre so you do not have to pay out-of-pocket for a covered issue.

The repair duration varies by the complexity of the fault.

Replacing a capacitor usually takes 30 to 60 minutes, while clearing a drainage blockage takes 30 to 45 minutes. More intensive jobs like swapping a fan motor or a circuit board generally require 1 to 2 hours (plus any part procurement time). Major compressor replacements can take up to half a day.

Our team will always give you a clear time estimate before beginning any work.

Our service vans are constantly stocked with common electrical and plumbing consumables—such as capacitors, contactors, universal sensors, and drainage pipes—allowing us to complete most basic repairs on the spot. Specialized components like brand-specific PCBs, fan motors, or compressors may need to be ordered directly from our suppliers. We will inform you immediately during our visit if a follow-up trip is required.

Our recommendations are always based on the system’s age and the cost of the repair. For example, if a 12-year-old system requires a major $700 compressor replacement, investing in a new, energy-efficient system with a fresh 1-year warranty is usually the smarter long-term move. Conversely, if a 6-year-old aircon simply needs a $100 capacitor, a repair makes perfect financial sense. We will lay out the options clearly on-site without any hard sales tactics.

Yes, we provide comprehensive repair services for F&B outlets, retail shops, corporate offices, and complex VRV/VRF systems in landed properties. Because commercial setups vary widely in scale and equipment type, these repairs are quoted following an initial site evaluation. Please WhatsApp us with your system’s specifications, and we will happily arrange a diagnostic visit.

We cover all regions of Singapore, servicing HDB flats, condominiums, landed homes, and small commercial properties island-wide. From major housing hubs like Tampines, Bedok, and Hougang to Woodlands, Jurong, and everywhere in between, our team is within reach. Same-day emergency repair slots are often available if you contact us early in the day.

Aircon installation pricing in Singapore varies based on system configuration, brand choice, and your specific layout. As a general guide for full new installations: a System 1 typically ranges from $1,000 to $2,000; System 2 from $2,000 to $3,000; System 3 from $3,000 to $4,000; and System 4 from $4,000 to $5,000.

If you are doing a straight replacement (swapping the condenser and fan coils while utilizing your existing piping layout), costs are lower but still depend on unit capacity—for example, a basic 9k BTU System 1 swap starts around $700. Structural additions like compressor brackets (~$150), extensive ceiling modifications, or extended trunking runs will adjust the final total. To give you an exact, zero-guess price, we always provide a comprehensive, free on-site survey first.

We install all major airconditioning brands available in Singapore, including Daikin, Mitsubishi Electric, Mitsubishi Heavy Industries, Panasonic, Midea, Hitachi, Toshiba, LG, Samsung, Fujitsu, Gree, and York. Because we are completely brand-neutral, we do not tied to any single manufacturer or push specific inventory. If you have a preferred brand, we will install it flawlessly. If you need guidance, we will give you an honest breakdown of the pros and cons of each brand so you can make an informed decision.

Many larger aircon companies in Singapore operate as exclusive distributors or receive sales incentives for specific brands, which often biases their recommendations. We choose to stay independent. We procure units directly from engineering suppliers at trade rates, combine them with our premium workmanship and materials, and pass the transparent total on to you. Our only priority is installing the system that actually fits your budget and property layout perfectly.

We use premium, high-grade installation materials to safeguard against premature system failures. Our refrigerant lines feature single-piece copper pipe insulation protected by a specialized, durable outer plastic layer over the foam core—far superior to the cheap, easily degraded aluminum-foil wraps common in the market. We do not tape or glue structural joints together, preventing the typical points where condensation leaks begin. For drainage, we use a minimum 16mm thick PVC pipe wrapped in 3/8-inch insulation, precisely sloped to ensure water drains away smoothly without backing up.

Your investment is protected by two separate warranties. First, we provide our own 1-year workmanship warranty covering the entire physical installation; if any structural or alignment issue arises within 12 months, we resolve it completely free of charge. Second, you receive the standard manufacturer factory warranty. For instance, brands like Mitsubishi Electric typically provide 1 year of full coverage on functional spare parts and 5 years specifically on the compressor core. We will explicitly clarify the exact warranty terms of your chosen brand before you sign off.

Yes, we do. We maintain a select stock of fully tested, reconditioned units at our warehouse as a cost-effective alternative for rental properties, short-term setups, or budget-conscious projects. While these units no longer carry official factory warranties due to their second-hand nature, we install them using the exact same premium materials and back them fully with our 1-year structural workmanship warranty for your peace of mind.

Yes, 100% free with zero obligations. Every single installation project starts with a comprehensive on-site assessment. Our technical team visits your property to evaluate room sizing, existing trunking/piping integrity, external condenser ledger space, electrical panel loads, and potential installation obstacles. This allows us to issue an ironclad, line-itemed quote based on physical reality rather than a rough online guess.

The duration depends entirely on the scope of work. A clean, straightforward System 1 replacement utilizing your existing, functional piping can be completed in roughly 4 hours. A complete, fresh System 4 multi-split installation involving brand-new structural runs and trunking layout usually takes one full working day. Complex multi-zone VRV/VRF or concealed ducted systems for large properties can span multiple days. We will provide a definitive time tracking schedule during your site survey.

While most full installations are scheduled a few days in advance to secure specific stock and coordinate team assignments, we do prioritize absolute emergencies (such as a total system failure in a sensitive environment). If our current service schedule and warehouse stock permit, we can fast-track same-day deployments. Same-day service is subject to availability, but we always do our best to assist in critical situations.

Yes, our mechanical teams are fully equipped for large-scale residential and commercial systems. We regularly handle System 4 and System 5 multi-splits, commercial VRV/VRF engineering for landed properties and corporate spaces, ducted/concealed ceiling units, and structural cassette configurations. Whether it is a multi-story landed home requiring 10+ fan coils or an F&B commercial buildout, we have the engineering capabilities to execute it seamlessly.

Absolutely. We work hand-in-hand with interior designers, structural builders, and renovation contractors during the hacking and roughing-in phases. This is the optimal time to involve us, as it allows our teams to conceal structural refrigerant lines behind partition spaces, route drainage paths cleanly before plastering, and mount brackets perfectly. Contact us early in your design phase to schedule a seamless timeline integration.

Yes, we handle complete system asset relocations, whether you are moving an indoor fan coil to a different wall within the same room or transferring a complete multi-split system to an entirely new property. Our service includes careful decommissioning, system pump-downs to preserve refrigerant gas, transport, structural re-piping, mounting, and comprehensive performance testing. Due to layout differences, relocations are priced via our free site survey.

We provide island-wide installation coverage across all areas of Singapore, servicing HDB estates, condominiums, landed properties, and commercial zones alike. From major hubs like Tampines, Bedok, and Pasir Ris in the East to Jurong, Choa Chu Kang, and Woodlands in the North and West, our engineering teams are fully mobile. For new BTO key handovers and active renovation zones, we sync directly with your primary site supervisor for punctual delivery.