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How to Spot an Aircon Servicing Upsell (and Get What You Actually Need)

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Aircon blower wheel being washed by BeeHonest

We named our company BeeHonest for a reason. Too many people have booked a cheap aircon servicing and ended the day with a much bigger bill. Not every add-on is a scam, but it helps to know the common ones.

The usual suspects

“Your gas is low”

Gas doesn’t get used up in a healthy aircon. It can be low, but there should be a pressure reading to prove it. Ask to see it.

“You need a chemical wash”

Sometimes true, especially for very dirty units. But it should come with an explanation of what they saw inside. A photo helps.

“This is a bigger unit, so it costs more”

Larger units can cost a little more to service. Fair enough, but you should know before the job starts, not after.

Surprise transport or GST charges

The price you were quoted should be the price on your invoice.

Questions that protect you

  1. What exactly is included in the servicing?
  2. Is the blower cleaned? Is the drain pipe cleared?
  3. If you recommend something extra, can you show me why?
  4. Is the total price final, including GST and transport?

Signs of an honest technician

  • Checks before recommending anything
  • Explains in plain words, without pressure
  • Lays down covers and cleans up after
  • Gives you a proper invoice from a registered company
Dr Stranger’s promise: our technicians don’t earn commission on extras. We recommend what your aircon needs, and nothing more.

How we do it

Clear prices before we arrive. No GST, no transport fee. A free gas check with servicing, with the reading shown to you. And if your aircon is fine, we’ll tell you it’s fine. One of our customers put it nicely: “Very transparent with pricing, no hard selling.”

Don’t take our word for it. Read what our customers say about how we quote.

Want a quote with no surprises? WhatsApp us. See our full prices on the servicing page.

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